top of page

Frequently Asked Questions

Accommodation
  • Is the accommodation accessible?

The accommodation has many different units and chalets with varying accessibility.  When you register for the accommodation we will ask questions so we can appropriately allocate you to a suitable room.  Note this is campsite type accommodation and there could be some sharing of rooms, in bunk beds, sharing of bathroom facilities and some small distances to kitchen and other facilities.

Transport
  • Can I book the shuttles if I am not staying at Lakeland Park?

Yes, the price is $20 per day per person. However, this is dependent on how many people take up the accommodation/shuttle package. Information will be provided closer to the time. 

  • What other transport options are available?

Tickets can be purchased for The Remarkables Bus. More info is available here.

  • Are there free shuttles available from the airport to the accommodation?

No, you will need to organise your own transport to your accommodation whether that is at Lakeland Park or at your own privately booked accommodation. There is a WhatsApp group which can offer support if you get stuck. 

Equipment
  • What equipment is available during the weekend?

We have a number of mono-skis, bi-skis, outriggers, ski links, high vis bibs and blankets. If you require any other equipment you may contact us before the festival to further discuss your options. For more information on adaptive equipment, please visit our website here

Activities
  • What other activities are there to do during the festival?

Halberg Foundation are exploring extra opportunities such as curling, ice hockey, Ice Sledge Hockey, Ice Bumper Cars or Clip and Climb, to name a few. These will be confirmed on the festival program closer to the time, along with any cost details (if any). 

Snow Sports NZ also host a fun race on the last day of the festival where participants can test their new skills in a timed course to race against the clock or their friends with prizes to be won! 

  • What social activities are planned as part of the festival?

We are currently exploring the possibility of a festival welcome party and group dinner. Details will be confirmed in the festival program closer to the time. 

Lessons
  • How many free lessons will I get?

We will do our best to accommodate first timers/ beginners with 1x free (1 hour) private lesson.

If you are a beginner, we recommend contacting The Remarkables in advance to book additional lessons (these will be at your own cost and there may be limited availability during the festival).

Adaptive Membership

  • Do I get a discount for lessons and equipment if I am an Adaptive Snow Sport NZ member?

Yes, all Snow Sports NZ Adaptive Members are entitled to discounted rates on season passes, equipment rental and lessons. Please visit our website here for a more detailed list of benefits. 

Note: you must be able to show your 2024 adaptive membership card. Without this, you may be charged full price. 

Cancellations

  • If I can no longer attend the festival, do I need to cancel?

Please cancel your ticket if you can no longer participate at the festival. We spend a lot of time organising everything for the festival so, whether you are a participant or a volunteer, you can quickly and easily cancel or amend your ticket here

On the Day
  • What should I bring/ wear?

Preparation is key to have a great day on the mountain and we recommend dressing for any kind of weather!

  • Boots or shoes with a bit of tread or that are waterproof

  • Winter thermals and mid layer 

  • Waterproof pants and jacket (these are available for hire with advance notice at The Remarkables)

  • Ski googles (in case of wind or snow) and sunglasses

  • Ski or snowboard socks 

  • Helmet (mandatory - available for hire at The Remarkables)

  • Waterproof ski or snowboard gloves/ mittens

  • At least 30+ SPF and SPF lip balm

  • Neck warmer, beanie (optional)

  • You can bring your own lunch or purchase it at the Base Cafe

  • We strongly recommend brining snacks and drinks to keep you energised and hydrated throughout the day

 

  • Can my family get involved with the festival as well?

Absolutely! Just include their information on the registration form along with your own.

  • What time does the mountain open?

The Remarkables is open daily from 9am - 4pm, subject to weather

If you have any other questions, please contact us and we'd be happy to help. 

bottom of page