FAQ

Accommodation

Is the accommodation accessible?

The accommodation has many different units and chalets with varying accessibility. When you register for the accommodation we will ask questions so we can appropriately allocate you to a suitable room. Note this is campsite type accommodation and there could be some sharing of rooms, in bunk beds, sharing of bathroom facilities and some small distances to kitchen and other facilities.

Transport

Can I book the shuttles if I am not staying at Lakeland Park?

Yes, the price is $20 per day per person. However, this is dependent on how many people take up the accommodation/shuttle package. Information will be provided closer to the time.

What other transport options are available?

Tickets can be purchased for The Remarkables Bus. More info is available here.

Are there free shuttles available from the airport to the accommodation?

No, you will need to organise your own transport to your accommodation whether that is at Lakeland Park or at your own privately booked accommodation. There is a WhatsApp group which can offer support if you get stuck.

Equipment

What equipment is available during the weekend?

We have a number of mono-skis, bi-skis, outriggers, ski links, high vis bibs and blankets. If you require any other equipment you may contact us before the festival to further discuss your options. For more information on adaptive equipment, please visit our website here.

Activities

What other activities are there to do during the festival?

Halberg Foundation are exploring extra opportunities such as curling, ice hockey, Ice Sledge Hockey, Ice Bumper Cars or Clip and Climb, to name a few. These will be confirmed on the festival program closer to the time, along with any cost details (if any).

Snow Sports NZ also host a fun race on the last day of the festival where participants can test their new skills in a timed course to race against the clock or their friends with prizes to be won!

What social activities are planned as part of the festival?

We are currently exploring the possibility of a festival welcome party and group dinner. Details will be confirmed in the festival program closer to the time.

Lessons

How many free lessons will I get?

We will do our best to accommodate first timers/ beginners with 1x free (1 hour) private lesson.

If you are a beginner, we recommend contacting The Remarkables in advance to book additional lessons (these will be at your own cost and there may be limited availability during the festival).

Adaptive Membership

Do I get a discount for lessons and equipment if I am an Adaptive Snow Sport NZ member?

Yes, all Snow Sports NZ Adaptive Members are entitled to discounted rates on season passes, equipment rental and lessons. Please visit our website here for a more detailed list of benefits.

Note: you must be able to show your 2024 adaptive membership card. Without this, you may be charged full price.

Cancellations

If I can no longer attend the festival, do I need to cancel?

Please cancel your ticket if you can no longer participate at the festival. We spend a lot of time organising everything for the festival so, whether you are a participant or a volunteer, you can quickly and easily cancel or amend your ticket here.

On the Day

What should I bring/ wear?

Preparation is key to have a great day on the mountain and we recommend dressing for any kind of weather!

Boots or shoes with a bit of tread or that are waterproof
Winter thermals and mid layer
Waterproof pants and jacket (these are available for hire with advance notice at The Remarkables)
Ski googles (in case of wind or snow) and sunglasses
Ski or snowboard socks
Helmet (mandatory - available for hire at The Remarkables)
Waterproof ski or snowboard gloves/ mittens
At least 30+ SPF and SPF lip balm
Neck warmer, beanie (optional)
You can bring your own lunch or purchase it at the Base Cafe
We strongly recommend bringing snacks and drinks to keep you energised and hydrated throughout the day